How new technological advances can help HR
Although the connection between Artificial Intelligence (AI) and HR might not immediately ring bells for some. However, the truth is that there are many ways AI has the ability improve the HR function. Imagine a day where you are not chasing a never-ending paper trail, but rather your systems are operating more efficiently. This allows you to make better decisions, and thereby, you have increased productivity and increased profits. Who doesn’t like the sound of that?!
1. Automating business processes and administrative tasks
AI enabled application tracking systems have the ability to help in automating business processes and repetitive recruiting tasks. These include sourcing and reviewing resumes, scheduling interviews and providing feedback, and identifying commonalities between the profiles of existing employees and incoming applicants. In automating these tasks, HR leaders gain the opportunity to spend more time with their business partners and employees. This being one of the biggest challenges in today’s HR landscape. Additionally, recruiters and HR managers also acquire more time to focus on the strategic work. Which AI will most likely never replace and place more emphasis on the quality of the recruiting process.
2. Sourcing better candidates
We are all looking for the candidates that wow us. Skills and experience to match the job qualifications, perfect fit for company culture, and just an all around good person. But the reality is, identifying these individuals can sometimes feel like finding a needle in a haystack. Fortunately, sourcing candidates is one of AI’s most useful applications. AI enabled systems can help ensure that the language you use in your postings is bias-free, which aids in attracting a diversified pool of candidates. It can also help narrow the talent pipeline by pinpointing the best resumes and providing suggestions on potentially well-matched candidates. This significantly speeding up the top of the recruiting funnel process and help HR professionals make smarter decisions. Like who to bring through the door, which ultimately increases the quality of hires.
3. Improved communication = Better candidate experience
Wish you could send every applicant timely and personalized responses all throughout the recruiting process? Regardless of the volume of applicants and include feedback and updates on their candidate status. Or have someone answer all of the repetitive frequently asked question you get in your inbox and suck up so much of your time? That future is not far off with the help of AI enabled applicant tracking systems and chatbots. Combined, these new technological advances have the ability to help alleviate the dozens of emails and calls recruiters get from candidates inquiring about everything from the recruiting process to their status and give back hours and hours of wasted time. Additionally, these improvements in communication can go a long way in creating a favorable image of your company. Secondly, this creates a favorable candidate experience by ensuring applicants’ CV didn’t just fall into a black hole.
4. Staying compliant
Ever since the introduction of the General Data Protection Regulations (GDPR) in May 2018, the word compliance has taken on a whole new meaning for many companies. There has been a race to upgrade systems, improve processes, and add on extra layers of security. While these are valid solutions, the organizations that are truly winning in the compliance arena are those who are looking to AI. With AI applications, you not only get the assurance that your data stays safe and secure. But more importantly, organizations have the ability to recognize patterns and inconsistencies and be alert to potential security breaches well ahead of time. These advances help to save precious time and resources, help avoid potential PR disasters, and most importantly, protect the data of your employees and customers – a win-win for everyone.
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